Payment Methods

At Oshun Candles, we offer secure and convenient payment methods for your online purchases. All payments are processed using trusted payment service providers to ensure a safe and reliable shopping experience.

Secure Online Payments

You can pay for your order using the payment methods available at checkout. Available payment options may vary depending on your country, selected delivery method, and payment service provider.

All payments must be completed at the time of placing the order. Your order will be processed only after successful payment confirmation.

Credit and Debit Cards

We accept major credit and debit cards available through our secure payment system, including Visa and Mastercard.

Card payments are processed securely by our payment service provider. Oshun Candles does not store or have access to your full payment card details.

Payment Confirmation

After completing your payment, you will receive an order confirmation by email.

Please make sure that the email address provided during checkout is correct. If you do not receive an order confirmation, please check your spam or junk mail folder before contacting us.

Payment Security

We take payment security seriously. All online transactions are processed through secure payment systems designed to protect your payment information.

Oshun Candles does not directly collect or store sensitive payment card information.

Payment Currency

All prices displayed on the Oshun Candles website are shown in euros (EUR) unless otherwise stated.

The final amount payable, including any applicable delivery charges, will be displayed before you confirm and complete your order.

Failed or Declined Payments

If your payment is declined or unsuccessful, please check your payment information and try again.

You may also contact your bank or payment service provider for further information.

An order will not be processed until the payment has been successfully completed.

Refunds

Approved refunds will be returned using the original payment method whenever possible.

The time required for the refunded amount to appear in your account may vary depending on your bank or payment service provider.

For more information about returns and refunds, please read our Shipping & Returns Policy.

Questions About Payment Methods

If you have any questions about payment methods or experience difficulties completing your payment, please contact us:

Oshun Candles

SIA Simple Toys

Email: info@oshuncandles.com