FAQ About Our Handmade Candles
Oshun Candles are handmade using natural wood and carefully selected wax. Each wooden candle holder has its own unique shape, texture, and character, making every candle truly one of a kind.
We use natural soy wax and beeswax for our handmade candles. Some of our candles are also made with beeswax and propolis. Each product description provides information about the type of wax used.
You can pay for your order using the payment methods available at checkout. All available payment options will be displayed before you complete your purchase.
Yes. Once your order has been shipped, you will receive tracking information that allows you to follow the delivery status of your order.
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to help you before your order has been processed or shipped.
Yes, we ship our handmade candles to many countries. Available shipping methods, delivery times, and costs depend on the destination and are displayed during checkout.
If you wish to return a product, please contact us within 14 days of receiving your order. Returned items must be unused and in their original condition. Please contact us before sending any product back so we can provide you with return instructions.
Always place your candle on a stable, heat-resistant surface and never leave it burning unattended. Keep the wick trimmed and follow the candle care instructions provided with your order. Once the candle has completely burned down, the wooden holder can be carefully cleaned with hot water and reused. You can refill it with wax to create a new candle or give it a new purpose as a decorative bowl, small storage container, or holder for various items.
Yes. Our candles are handmade using carefully selected natural materials. Because we work with natural wood, each candle holder has its own unique shape, texture, grain, and character. No two wooden candles are exactly the same.
Yes. Once your candle has completely burned down, you can clean the wooden holder and refill it with wax to enjoy it again. The easiest and fastest way to refill your candle holder is to use loose candle wax with wicks. You can order a ready-to-use wax and wick refill set directly from our online shop. Simply add the wax and wick to your wooden candle holder and enjoy your candle again. Our reusable wooden candle holders are designed to have a life beyond the original candle, making them a practical and sustainable choice.